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Request Additional Information |
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| Business Description |
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| Services Offered |
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To request additional information please
call us at (877) 478-3682
or
visit our
Website.
To submit a request please click on the services offered below.
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| Frequently Asked Questions |
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What services do you provide? (Inbound / Outbound) |
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Inbound customer service, order entry, direct response, as well as outbound surveys and opinion polling |
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What are your coverage hours? |
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How do you charge for your services? |
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We can charge per dedicated seat or per minute usage, depending on the volume. In some cases we will use a combination of both depending on peak traffic levels throughout the day. |
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Will I receive reports on number of calls, time spent, results, etc.? |
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Custom reports are available on request and can contain whichever statistics are important to you in your analysis. |
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Who trains the call center representatives. Us or you? |
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A combination of both. You train our trainer, then we develop a program to train all the agents that will be assigned to your account |
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Do you require a contract? |
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Depending on the investment in the start up phase we may require a minimum contract. In most cases, our service agreements are monthly. |
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| 6 reviews |
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6 members recommended this business |
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> Michael from Fairfield, IA |
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Recommended: Yes |
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Submitted on: 04/14/2005
Telelink provides professional service with a friendly and helpful attitude. They are easy to work with and can adapt to the changing needs of a new business. It's been a pleasure to have them... …
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> Carol Ann from St. John'S, NF |
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Recommended: Yes |
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Submitted on: 04/11/2005
Persona Communications has been a customer of Telelink's since 2000. We continue to be more than satisfied with the service we receive. Telelink offers very reasonable rates and I guarentee you will... …
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> Kukuwa from Vienna, VA |
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Recommended: Yes |
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Submitted on: 04/09/2005
Telelink is first of all a very friendly organization that have handled my toll free services for my DVDs now for a year and on-going. I am very happy with their services and recommend them highly. ... …
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> Benoit from Montreal, QC |
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Recommended: Yes |
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Submitted on: 04/07/2005
Telelink is a group of extremely friendly, hardworking people. They are very flexible and were willing to adapt to OUR business needs. So far their service has been excellent.
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> Sean from Farragut, TN |
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Recommended: Yes |
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Submitted on: 04/06/2005
We use services in three countries and four domestic centers.
Tele-link always gets the highest scores and their management stays on top of any issues.
We are giving them more business on a... …
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> Doran from Amesbury, MA |
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Recommended: Yes |
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Submitted on: 04/06/2005
Telelink did a good job during the implementation (switching phones and training). We have only heard good reports from customers who have talked with Telelink representatives.
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Please provide you review |
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Your Recommendation |
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| After using G Photography Inc., would you recommend this business to your friends? |
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