24-7 INtouch

Business Description

24-7 INtouch provides 24/7 call center services for campaigns of all sizes for Internet retailers, catalogers, direct response campaigns, financial services, and more! Our award winning inbound call center services include order taking, live chat, and email response - each designed to complement the other so you can drive sales, increase average order sizes, and enhance your customer service.

Frequently Asked Questions

• What services do you provide? (Inbound / Outbound)
  Inbound call center services such as order taking, catalog sales, customer service, after hours support, live chat, email response, and more!
• What are your coverage hours?
  24 hours a day, 7 days a week, 365 days a year
• How do you charge for your services?
  Shared agents - Per minute pricing Dedicated agents - Hourly rate
• Will I receive reports on number of calls, time spent, results, etc.?
  Yes, we also offer real-time online reporting

Work Samples